We are very impressed with this practice, the staff are helpful, respectful and polite from Reception team all the way through the dental staff.We have both had treatment with Dr Xin NG, she adds polish to her professionalism with considered thoughtful explanations and great empathy.I am someone that has always been “nervous” with Dentists - Not any more!!
As always at Kent Smile Studio, a positive experience. Easy to book an appointment, seen within a few minutes of waiting. Dentist Melody Prado is friendly, helpful knowledgeable and caring and I have confidence in her treatment.
Kent Smile Studio (Maidstone) provides an excellent service and I would highly recommend. Having Dentophobia and avoiding dentist for years, I can honestly say I feel much more at ease here. In particular, Dr Melody Prado is incredibly professional, supportive, and makes you feel comfortable at all times. It’s really nice to now have some positive experiences and know that I’ll feel confident returning for future appointments. Thank you!
I recently had a root canal procedure done by Dr. Melody Prado, and I couldn’t be more pleased with the experience! From the moment I walked into the office, the staff was welcoming and made me feel at ease. Dr. Melody Prado took the time to explain the procedure thoroughly, addressing all my concerns with patience and professionalism.During the procedure, I felt comfortable and well-cared for. The dentist’s skill and expertise were evident, and I appreciated the gentle approach that made the experience much less daunting than I had anticipated.I’m happy to report that I’m now pain-free and on the road to recovery! I highly recommend Dr. Melody Prado to anyone in need of dental care. Thank you for making what could have been a stressful experience so positive!
My dentist is Dr K. Mahal. He is very professional and very gentle when doing any treatment. Always puts me at ease.My 8 year old son sees him too and really likes going to see him for checkups.I'd highly recommend the practice.
I had a hygienist appointment with Chris Arnold at the Maidstone branch today. I am a very nervous patient and hadn't been to the dentist for 10 years because of this. Chris was amazing. Made me feel at ease, explained everything he was about to do and what it would feel like which was very comforting. He was very patient with me and fully explained an aftercare routine with me. I will definitely be returning to see him.
We always receive excellent level of care from Kent Smile Studio for many years. All staff are very caring and professional. My son, who has additional needs, is well looked after and he has been referred to service in a timely manner when needed. Dr. Melody Prado has always looked after us very well. She always give us her expert recommendations. Thank you. Highly recommended !
After having some awful experiences at the dentist I am a very nervous customer. Paras and the whole team at Kent Smile have been so lovely. I am at the beginning of a long journey to make my mouth healthy again, but I am confident that I will be taken good care of. I highly recommend Kent Smile.
I have recently undergone some lengthy treatment to have a front tooth removed and a bridge installed. Being scared of visiting the dentist I can honestly say that my whole experience has been excellent. From start to finish Dr Xin has made me feel completely at ease and the treatment has been first class. I would like to thank all the staff at Kent Smile Studio Maidstone who are always very welcoming. Keep up the good work and I actually look forward to seeing you soon.
Our dentist, Dr Xin Ng is fantastic and she is our family dentist (4year old to elderly with dementia). Her approach to each patient is unique, taking their non medical needs into consideration. She explains everything in such simple terms and adapts effortlessly to any barriers we present.It helps that she has a wonderful and funny sense of humour, making our visits more like friends than a clinician.
I am a very nervous patient but everyone at Kent Smile Studio puts me at ease. The Dentists and Hygienists are very considerate and gentle but very thorough. I would highly recommend this Dental Practice
I have had an excellent experience with this dentist. They are always friendly and cannot do enough to help. All of my dental questions are always answered professionally. Thanks so much!!
The dentist Dr Dattani was professional, kind and attentive, and he explained each part of the process for my implant clearly. The staff are welcoming and friendly. I would recommend this practise.
Kieran Mahal took over from my previous dentist and putting yourself in the hands of a new dentist is always a bit of a nervy experience. I should not have worried. A sensitive drill side manner, kind and responsive. Alternative treatments explained well and pragmatic advice. So no excuse for delaying those routine check ups! 😃
I'm very happy with Kent smile studio . I've been going there for years and now my children go too . The receptionist always polite and helpful to you. If you have a problem that always try and do what they can to help . I'm very happy with my dentist and others that I have seen. They have always done a good job and makes me feel her ease .
Amazing Dentist. All staff, including receptionists, are welcoming and lovely! Dr Xin Ng is my dentist, herself and her assistant provided amazing care, advice and support. Highly recommend 😊
I have previously shared my own experience from the Kent smile studio but I have just visited with my 6 year old today and once again fantastic experience.She absolutely loves Dr Kieran and wants me to bring her next check up forward so she can see him again sooner!He is great with kids, speaks in a way they can understand, very patient and gentle.Staff on reception also amazing and friendly.Thanks again guys
Excellent staff, excellent treatment given with professionalism, diligence, kindness, patience and empathy. Would definately recommend.If I could give 10 stars I would. Thankyou especially, to Dr Melody Prado and her nurse.
I'm a nervous patient but Kieran is so patient and kind! I've had fantastic treatment at Smile and thoroughly recommend them. So happy with the treatment plan and look forward to a brighter whiter Smile 😃 thank you
This review is for my personal dentist Melody Prado. I have been going to Kent Smile Studios for many years now and due different facts I have had my confidence knocked when it comes to the dentist. But after a particular incident I was put under Melody’s care and she has made me feel so at ease and my worries of going to the dentist have gone. This is 100% due to her friendly nature, patients and care in her work.
Friendly staff & professional, clinic is clean and modern. Dr Melody Prado is exceptional - gentle, thorough and attentive to my concerns. Highly recommend for anyone seeking excellent dental care !
Been with Kent Smile Studio since they opened many years ago. Always been great.My dentist is Xin Ng and i couldn’t wish for a better dentist. She is very friendly and always makes time for a chat and to go over everything very thoroughly. I feel in great hands. Thank you
I have been a customer here for many years and have found my experience to always be a positive one. Recently I have had several visits and during those visits I have had such professional treatments. The service I received made me feel comfortable and valued. I am always treated with respect and have been given full communication of the process. Thank you so much Dr Xin NG
Xin Nig is a lovely dentist! I always feel a bit nervous going to the dentist but Xin always makes me feel at ease and safe with any procedure. Xin also takes the extra time to explain things to me in detail to help me understand how I can better look after my teeth. I highly recommend booking in with her and the practice.
I had a filling done by Dr Mahal today after meeting him for the first time a couple of weeks ago. He is very attentive, caring and gentle. And so is Man - the dental nurse that works alongside him - she is always very positive and caring. Thank you 😊
This was my first visit to Kent Smile Studo after quite some time of seeing a dentist. I am usually a nervous patient when it comes to visiting a dental surgery but reception staff were very efficient and professional and Kieran put me very much at ease. Both he and his very lovely assistant were very kind, attentive and most of all gentle. Clinic rooms are very calming and serene.
Kieran has to be the best dentist I’ve met.I had an exceptional dental experience with him and his dental assistant Man. Kieran's expertise and clear explanations of the process were highly impressive and comforting. I am not one to fear dentists, but for anyone feeling apprehensive and scared to visit the dentist, I could not recommend anymore how good the whole team are at the smile studio. Even as you go in and wait the receptionists make you feel at ease and are super personable also.Kieran ensured I was informed and comfortable throughout the procedure. Moreover, Man's professionalism and support was excellent and she made sure that I was relaxed though out.Their calming demeanor even had me drifting off to sleep during the treatment. A top-notch team that I highly recommend for anyone seeking quality dental care.
Our family registered with Paras at Kent Smile studio in Walderslade and it’s been such a great experience from the first appointment. Our daughter needed emergency treatment last week and the staff couldn’t do enough to help, staying on after hours and even phoning to checkup with us the following day. The hygienist is very thorough and professional and I would recommend Kent Smile Studio to anyone looking to register with new practice.
I used to dread going to the dentist, but since coming to see Dr kieran at Kent Smile Studio, I've found it to be almost relaxing!Dr Kieran has a very warm and calming personality and puts you at ease straight away.He always makes sure everything is explained thoroughly, and asks you if you're happy and understand everything.It is always clean and all of the staff are polite and friendly.I would highly recommend!
Giving 5 star because Dr Melody Prado treated me with dignity and respect . She’s excellent in her job and explained everything to me. She’s very gentle and ask you questions if you’re ok during the treatment. Well recommended Dental practice . Very clean and everyone are excellent.Well done everyone
Hi there I would just like to say what a wonderful experience I always have at kent smile studios in Maidstone, always very polite to me when entering, it’s also always looking clean a tidy ! As for my experience with Dr Melody Prado over many years seeing her for check ups or fillings or cleaning she is gentle an always very professional in her work , so long may she continue to check my teeth an mouth!Thank you so much Dr Melody Prado an all the staff including the ladies on the receptionMany thanks Mr J Skinner 😊
Dr Melody Prado, has been my dentist for many years now. I cannot recommend her enough. She is very compassionate and is very caring. Many years ago Melody undertook a large extraction, I can honestly say that she was so gentle I did not feel any pain or bruising. I would not go anywhere else.
Dr. Mahal is incredibly personable with a great sense of humour. He is gentle and precise and carefully explains every procedure. His warm and friendly personality immediately put me at ease as he patiently explained all of the options. He is certainly one of the most skilled dentists I have met and his quality of care is exceptional. He is assisted by an excellent highly skilled nurse who anticipated all of my needs..The reception staff are very welcoming and there is a nice ambience in the reception area. I hadn’t been to the dentist in about 10 years, it is now a pleasure to attend.
Been with Kent smile since day 1. I always have a great experience there, no one enjoys the dentist but I’m always put at ease once there. Melody is great and takes great care and is always as gentle as she can be doing the job in hand.I have seen 2 other dentist in there when melody is unable to see me on short notice and they also dealt with me in the same manner.The ladies on reception are equally part of the Kent smile experience always polite and very understanding with appointment dates and times that fit around our busy work and school schedule.
